Main:

• How to consult the FGTS by cell phone?
• What are the requirements to consult the FGTS by cell phone?
• Step by step to consult the FGTS by cell phone
• Common problems when consulting the FGTS by cell phone
• How to solve problems when consulting the FGTS on the cell phone
• FAQ on how to consult the FGTS by cell phone

   

How to consult the FGTS by cell phone?

Checking your FGTS balance on your cell phone is a convenient way to check your balance and deposit history in your FGTS-linked account. To check the FGTS on your cell phone, you can use the official Caixa Econômica Federal application, which is available for download on the App Store and Google Play.

What are the requirements to consult the FGTS by cell phone?

To consult the FGTS by cell phone, you need to have:

• a smartphone with internet access;
• a CPF number;
• a password to access the FGTS.

Step by step to consult the FGTS by cell phone

Here is a simple step-by-step guide to query the FGTS on your cell phone:

1. Download the Caixa Econômica Federal FGTS application.
2. Open the application and enter your CPF number and password.
3. If you don't have a password, click on “Register Password” and follow the instructions to create one.
4. On the app's main screen, tap "Balance FGTS".
5. The balance of your account linked to the FGTS will be displayed.

Common problems when consulting the FGTS by cell phone

Some users reported problems when consulting the FGTS on their cell phones, such as:

• Error message “It was not possible to access your FGTS account at the moment”;
• Invalid password or CPF not registered;
• Internet connection error.

How to solve problems when consulting the FGTS on the cell phone

If you encounter problems when consulting your FGTS on your cell phone, here are some possible solutions:

• Make sure your password and CPF number are correct;
• Make sure you have a stable internet connection;
• Try restarting the app or smartphone;
• Contact Caixa Econômica Federal technical support for assistance.

FAQ on how to consult the FGTS by cell phone

1. What is FGTS?

The FGTS is a social benefit that guarantees workers insurance in cases of unfair dismissal, serious illness or retirement. It is mandatory for companies with employees hired under the CLT regime to deposit 8% of the employee's salary in an account linked to the FGTS.

2. What is Caixa's official application to consult the FGTS by cell phone?

Caixa's official application to consult the FGTS by cell phone is “FGTS”. It is available for free download on the App Store and Google Play.

3. How do I get a password to access the FGTS?

To obtain a password to access the FGTS, simply download the FGTS application and click on “Register Password”. Follow the on-screen instructions to create your password.

Conclusion

Consult the FGTS by cell phone is a convenient and quick way to check your balance and deposit history in your account linked to the FGTS. With the official application of Caixa Econômica Federal, you can easily check your FGTS balance on your cell phone, following a few simple steps. Make sure you have a stable internet connection and your correct password and social security number when accessing the app to avoid common issues. If you experience problems, contact Caixa Econômica Federal technical support for assistance.