Teleperformance Work with us: find the ideal vacancy

Vacancies available at Teleperformance

See which areas and companies are hiring at Teleperformance.

Teleperformance, a global leader in business process outsourcing (BPO) and customer service, offers a wide range of career opportunities in various areas and for different types of professionals. With a strong presence in several countries and a variety of clients from different sectors, the company is constantly looking for talent to fill positions in different departments and areas of activity. If you are interested in joining the Teleperformance team, this article will help you better understand which areas and companies are hiring and how you can find the ideal position for your profile.

As you explore the opportunities available at Teleperformance, you’ll find that the company offers a diverse range of roles that cater to different interests and skills. From customer service to management and technical support positions, there are plenty of options for those looking to build a solid and fulfilling career. We’ll break down the top areas and companies hiring at Teleperformance to help you target your search effectively.

🔹 Areas and Functions in High Demand at Teleperformance

1. Customer Service 💬
   • This is one of the broadest and most sought-after areas within Teleperformance. Customer service professionals are responsible for providing direct support to customers, resolving issues, and ensuring a positive experience. Roles can range from phone support and online chat to email support.
2. Technical Support 🖥️
   • For those with technical skills, technical support is an essential area. Professionals in this field help customers resolve technical issues with products or services, providing detailed assistance and quick solutions. The demand for technical support is high, especially in the technology and telecommunications sectors.

1. Management and Supervision 📊
   • Teleperformance is also looking for managers and supervisors to lead teams and ensure that day-to-day operations run smoothly. These roles involve coordinating activities, managing performance, and implementing strategies to improve efficiency and service quality.
2. Human Resources and Training 👥
   • The human resources department is crucial to the management and development of talent within the company. HR professionals and trainers are responsible for recruiting, developing training programs and supporting employees on their journey at Teleperformance.
3. Sales and Marketing 📈
   • For those interested in sales and marketing, Teleperformance offers opportunities to work on marketing campaigns, developing sales strategies and promoting products and services to customers and partners.
4. Data Analysis and Quality 📊
   • Data analytics professionals play a key role in collecting and interpreting data to improve processes and outcomes. They help identify trends and opportunities to optimize performance and quality of services provided.

🔸 Companies and Sectors with Vacancies at Teleperformance

1. Technology and Telecommunications 📱
   • Many technology and telecommunications companies hire Teleperformance to manage their customer service and technical support operations. This includes major telephony brands, internet providers, and technology manufacturers.

1. Health and Pharmacy 💊
   • The healthcare industry is also a major customer for Teleperformance, with customer support positions available for healthcare, insurance and pharmaceuticals. Professionals in this area help manage inquiries, resolve questions and provide information about healthcare products and services.
2. Retail and E-commerce 🛒
   • With the growth of e-commerce, many retail companies are hiring Teleperformance to manage customer service and after-sales support. This includes answering questions about orders, processing returns, and providing general customer support.

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1. Financial Institutions and Banks 🏦
   • Financial and banking industries also turn to Teleperformance to manage customer service and support for financial products such as credit cards, bank accounts and insurance.
2. Travel and Tourism ✈️
   • The travel and tourism industry uses Teleperformance to handle reservations, inquiries and customer support. This includes working with travel agencies, airlines and tour companies to deliver an exceptional customer experience.
3. Energy and Utilities ⚡
   • Energy and utility companies trust Teleperformance to manage customer support and services related to billing, delivery, and troubleshooting.

Several open opportunities

Teleperformance offers a wide range of career opportunities across a variety of industries and sectors, catering to different profiles and professional interests. Whether you are a customer service specialist, a technical professional or someone interested in talent management and development, there are many roles available to explore. By considering a career with Teleperformance, you are opening yourself up to a variety of opportunities and a dynamic, international work environment.