Step by step to get your second copy of your driver's license

See how to schedule a duplicate of your driver's license.

The National Driving License (CNH) is much more than just an identification document; is the symbol of a driver's legal ability to operate motor vehicles on public roads. However, in some circumstances, such as loss, theft, expiration or damage to the driver's license, it is necessary to request a duplicate of the document. This comprehensive guide will provide a detailed step-by-step guide on how to schedule a duplicate license pickup, ensuring that you can continue driving legally and in compliance with traffic laws.

A duplicate of the CNH is an essential solution for situations in which the original document is not available, either due to loss or theft, or when the CNH expires, is damaged or needs to be updated with new information. Scheduling the collection of a duplicate driver's license is a relatively simple process, but requires attention to detail and compliance with the procedures established by the responsible transit agency.

See how to schedule a duplicate of your driver's license

The National Driving License (CNH) is an essential document for drivers, certifying their legal capacity to drive vehicles. However, in cases of loss, theft, expiration or damage to the driver's license, it is necessary to request a duplicate of the document. In this comprehensive guide, we will explore the step-by-step process for scheduling the withdrawal of a duplicate of your license, ensuring that you can continue driving legally and in compliance with traffic laws.

Throughout this guide, we will explore step by step how you can schedule the collection of a duplicate of your driver's license efficiently and without complications. From contacting the responsible transit agency to collecting the new document, you will have all the necessary information to ensure that the process is completed successfully. So, if you are facing the need to issue a duplicate of your driver's license, follow this guide and restore your legal ability to drive on public roads with confidence and peace of mind.

Step 1: Contact the Responsible Traffic Authority

The first essential step to begin the process of scheduling the collection of a second copy of your National Driving License (CNH) is to contact the transit agency responsible for issuing documents in your region. Generally, this body is the State Traffic Department (DETRAN) or an equivalent institution, depending on the state in which you reside.

Contact Options:

1. Telephone: One of the most direct ways to contact the transit agency is via telephone. Check the official DETRAN telephone number in your region and contact the customer service department. Please be prepared to provide detailed information about the reason for your contact and any questions you may have about the scheduling process.
2. Official site: Many DETRANs offer detailed information and online resources for scheduling services, including a duplicate driver's license. Access the official DETRAN website for your region and navigate to the online services section. There, you can find information on how to schedule the collection of a duplicate driver's license and, in some cases, even schedule the service directly through the website.
3. Personal assistance: If you prefer a more personal contact, you can also visit a DETRAN in-person service station. There, you will be able to speak to an attendant and obtain guidance on how to schedule the collection of your duplicate driver's license. Be aware that opening hours may vary depending on the station, so check opening times before you go.

When contacting the transit agency, be prepared to provide personal information, such as your full name, CPF number and driver's license number, in addition to clearly explaining the reason for your contact. This is the first crucial step to starting the scheduling process and ensuring a smooth and efficient experience when requesting a duplicate of your driver's license.

Step 2: Gather the Necessary Documentation

After contacting the responsible transit agency and obtaining information about the process of scheduling the second copy of the National Driving License (CNH), it is time to gather the necessary documentation. The required documentation may vary slightly according to the Brazilian state and the reason for issuing a duplicate CNH, but generally includes the following items:

Identification Document:

A valid identification document is essential to prove your identity to the transit agency. Accepted documents generally include:

• Identity Card (RG): This is the most common and widely accepted identification document in Brazil.
• Individual Taxpayer Registration (CPF): The CPF can also be used as an identification document in some cases.

Make sure that the identification document you present is within its expiration date and in good condition.

Proof of address:

An updated proof of residence is required to confirm your current address with the transit agency. Accepted documents generally include:

• Recent water, electricity, telephone or gas bills in your name;
• Recent credit card bills or bank statements;
• Rental agreement or declaration from the property owner if you do not have any accounts in your name.

Make sure the proof of residence you present was issued within the last three months and contains your name and current address.

Other Documents (If Applicable):

Depending on the reason for requesting a duplicate driver's license, additional documents may be required. For example:

• Police Report (BO): If your driver's license has been lost or stolen, you may need to file a police report at a police station.
• Medical certificate: If there have been significant changes in your health condition since the original driver's license was issued, you may be required to present a medical certificate proving your fitness to drive.

Make sure to check in advance which documents are required for your specific case, avoiding setbacks at the time of service.

Gathering all the necessary documentation in advance will help speed up the process of requesting a duplicate driver's license and ensure a more efficient and smooth experience at the transit agency. Pay attention to the expiration dates of the documents and make sure they are all in order before proceeding to the next step in the process.

Step 3: Access the DETRAN Online System (If Available)

A convenient and efficient option to schedule the collection of a duplicate of your National Driving License (CNH) is to use the online system offered by the State Department of Traffic (DETRAN) in your region. If your state's DETRAN offers an online system for scheduling services, following this step-by-step guide can significantly simplify the process:

Access the Official DETRAN Website:

To get started, access your state's official DETRAN website through an internet browser on your computer or mobile device. Make sure you are accessing the official and reliable DETRAN website to avoid fraud or incorrect information.

Navigate to the Online Services Section:

Once on the DETRAN website, look for the online services or service scheduling section. This section may be located on the website's main menu or in a specific area designated for licensing-related services.

Register or Login:

If you do not yet have a registration in the DETRAN online system, you will need to create an account. To do this, follow the instructions provided on the screen to fill in your personal information and create a username and password. If you already have a registration, log in using your credentials.

Select the Option to Schedule the Collection of the Second Copy of the Driver's License:

After logging into the DETRAN online system, navigate to the option to schedule the collection of the second copy of the driver's license. This option may be listed along with other available services, such as renewing your driver's license, checking your driver's license points, among others.

Choose the Available Date and Time:

When selecting the option to schedule the collection of the duplicate driver's license, you will be directed to an online calendar or agenda where you can choose the date and time available for the service. Choose a date and time that is convenient for you.

Confirm the Schedule and Keep the Proof:

After selecting the appointment date and time, review all the information and confirm the appointment. Make sure all data is correct and then keep the booking receipt provided by the system. This proof will be required on the day of service.

Check your Email or SMS (If Applicable):

Some DETRAN online systems can send an appointment confirmation via email or text message (SMS). Check your email or messaging inbox to ensure you have received your appointment confirmation.

Step 4: Choose the Available Date and Time

When you access the State Traffic Department (DETRAN) online system to schedule the collection of a duplicate of your National Driving License (CNH), it is important to choose a date and time that are convenient for you. This step allows you to select the time that best suits your schedule and ensures that you can arrive at the service location without any setbacks. Here is a detailed guide to help you choose the ideal date and time:

1. Check Availability:

When accessing DETRAN's online scheduling system, you will be presented with a calendar or agenda with dates and times available for service. Before making your choice, check availability to ensure there are times that work for your schedule.

2. Consider your Agenda:

Analyze your personal and professional schedule to identify the days and times when you will be available to attend the DETRAN service location. Take into account other commitments, such as work, studies or family commitments, to avoid scheduling conflicts.

3. Avoid Peak Times:

Try to schedule your visit to DETRAN at off-peak times, if possible, to avoid long lines and prolonged waiting times. Peak times, such as early morning or late afternoon, may be busier and result in longer waits.

4. Choose a Nearby Date:

If you are urgently required to obtain a duplicate of your driver's license, prioritize dates closer to the time you are making the appointment. Choosing a close date can ensure that you receive your driver's license as quickly as possible, especially if there is a considerable wait for service.

5. Flexibility:

Stay open to the possibility of being flexible with your appointment date and time. If there is no immediate availability on your desired date, consider other options that fit your schedule. Remember, flexibility can make the scheduling process easier.

Step 5: Confirm the Appointment and Save the Proof

After choosing the appointment date and time, confirm the information and keep the appointment receipt. This document will be necessary to prove the appointment on the day of collecting the second copy of the driver's license.

Step 6: Attend the Service Location on the Scheduled Day

On the day scheduled to collect the second copy of your driver's license, go to the DETRAN service location at the scheduled time. Make sure you bring all necessary documents, including proof of appointment and a valid ID.

Step 7: Collect the New Driver's License

After presenting the necessary documents, you will receive a duplicate of your driver's license. Check that all information is correct and sign the document if necessary. Congratulations, you have completed the process of scheduling and collecting the duplicate of your license!

By following this step-by-step guide, you will be able to schedule and collect a duplicate of your driver's license quickly and efficiently, ensuring that you can continue driving legally and in compliance with traffic laws. Always remember to check the specific procedures in your state and pay attention to the deadlines established by the transit agency. Drive responsibly and safely!

Check dates before scheduling

After following all the necessary steps to schedule the collection of the second copy of your National Driving License (CNH), it is important to complete the process with confirmation and organization. Effective completion of scheduling will help ensure that your visit to the State Department of Transit (DETRAN) is smooth and hassle-free. Here are some final tips for completing the process successfully:

1. Review the Scheduling Details:

Before finalizing the appointment, be sure to review all details, such as date, time and location of service. Check that all information is correct and up to date to avoid problems on the day of service.

2. Confirm the Schedule:

After reviewing your appointment details, follow the instructions provided by the system to confirm your chosen date and time. Make sure you complete all necessary steps to ensure your appointment completes successfully.

3. Keep the Scheduling Proof:

After confirming the appointment, be sure to keep the receipt provided by the system. This document is important and will serve as proof of your appointment on the day of the appointment. Keep the receipt in a safe and easily accessible place.

4. Prepare for Service:

With the appointment confirmed and the receipt in hand, you are ready to appear at DETRAN on the scheduled day and time. Make sure you arrive at the appointment location in advance and be prepared to present all necessary documents.

5. Keep an eye on communications from DETRAN:

During the period leading up to your appointment, be aware of any communication from DETRAN related to your appointment. This may include confirmation emails, text messages, or updates on the status of your case.

6. Comply with Safety Guidelines:

On the day of service, comply with all safety guidelines and preventive measures established by DETRAN. This may include wearing face masks, social distancing, and other precautions to ensure the safety of everyone involved.

By following these guidelines and successfully completing the scheduling process, you will be well prepared for your visit to DETRAN and will ensure a smooth and efficient experience when collecting a duplicate of your driver's license. Remember that organization and attention to detail are key to a hassle-free process.